Scripps Community Connect

Scripps Community Connect offers advantages far beyond eliminating paper records. Clinical and financial benefits for your practice may include:

• Immediate access to relevant clinical information — staff no longer spend time pulling charts or looking for misplaced records 
• Streamlined monitoring and reporting of quality, cost and patient satisfaction data
• Shared clinical data, including a single problem list, medication list and allergy list — this improves care coordination, especially during transitions of care 
• Consistent clinical practices, including common workflows and order sets 
• E-prescribing functionality, which helps reduce medication errors 
• Decision support tools 
• Chronic disease management with health deterioration alerts 
• Real-time access to patient encounters across the Scripps integrated network, including ER visits and hospital admissions 
• Faster and more accurate insurance verification  
• Reduced transcription costs
• "Partitioned” financial data, meaning access to pricing contracts, fee schedules, claims and other business information is restricted to your individual office

Our Scripps Community Connect offering includes the MyScripps patient portal. This secure tool gives your patients convenient online and mobile access to their electronic health records. It lets them manage aspects of their own care on their own time, including: 

• Scheduling or canceling appointments 
• Viewing lab or imaging results 
• Requesting prescription refills 
• Emailing their doctor’s office 
• Checking-in for appointments, including answering visit questionnaires ahead of time

Our comprehensive EHR package for Scripps ACO network providers includes: 

Integrated tools 

• Ambulatory EHR 
• Applications for patient registration and scheduling 
• Point-of-care scanning 
• E-prescribing 
• Lab and imaging interfaces 
• MyScripps patient portal 
• Dragon voice-recognition dictation
• Epic Professional Billing module (optional)

Infrastructure 

• Epic server and storage 
• Network components, including cabling and circuits 
• Hardware, including printers, scanners and exam room devices

Specialized training

• On-site practice assessment and readiness 
• Personalization based on your specialty and the needs of your practice 
• Online learning modules 
• In-person training for specific job functions and super users  
• Clinical and technical dress rehearsals

Ongoing support 

• Two weeks of on-site support following go-live 
• Experienced staff who manage future software upgrades for you 
• Premier support services available 24/7/365

In addition to the Community Connect scope outlined above, Scripps ACO is committed to ensuring thorough review and internal analysis of any out-of-scope requests that practices may additionally wish to have quoted. Scripps has produced a competitively priced “a la carte” menu and will work closely with your practice to provide education around this internal review, expectations, and associated costs to the practice for additional options.  

We acknowledge that it takes time and effort to get an EHR up-and-running. But it’s far less challenging when you have an experienced team supporting you through implementation and beyond. We’ll assess your readiness, build and test the platform, and help with training and go-live — all with minimal disruption to your clinical practice.

We value our partnership with you. That’s why we’re willing to make significant investments to bring our ACO network providers on board with Epic. 

The physician-led Scripps ACO Board will review and prioritize requests for Scripps Community Connect. At a minimum, physicians must meet two key requirements:

1. You must be a participant in the Scripps ACO. Federal law allows Scripps to pay a significant subsidy for you to implement an EHR, but only if you are a participating provider in the Medicare Shared Savings Program through the Scripps ACO, or another qualifying Scripps ACO product.
2. You must meet certain performance requirements. The Scripps ACO Board has established performance standards for participating providers. These standards help ensure the Scripps ACO meets the annual cost and quality metrics required by the MSSP and other purchasers contracted with the ACO. They also ensure that physicians who take advantage of our subsidized offering use the EHR to its full capabilities.

Physician performance requirements include, but are not limited to:

• Agreeing to fully use the EHR at all times, when clinically appropriate   
• Accepting workflows and disease-specific clinical content as implemented by Scripps  
• Using Scripps computerized physician order entry (CPOE) when ordering services at our hospitals   
• Using open-access scheduling   
• Agreeing to report data — data sharing is critical to ensuring we’re in compliance with required quality, cost and patient satisfaction metrics

See for yourself why so many Scripps ACO providers have already chosen Scripps Community Connect.

Our practice outreach managers can schedule a pre-assessment to introduce you to Scripps Community Connect and provide more information about subsidies and implementation. A complimentary cost analysis can also be scheduled to help your practice better understand Scripps Community Connect costs in relation to costs for your current EHR.   

Please contact the Scripps ACO operations team at scrippsaco@scrippshealth.org.